Everyone was great. The only issue was how long it took to get the car when we came to pick it up. Turned out to be under a strange part of our company name. Nothing to bad but the person at the register wasn't very helpful solving the problem.
My appointment for an oil change was for 7:30 am. I arrived a bit early at 7:15 am. Had to wait next to my car for a while before the proper person could assist me. Then, I had to wait until after 9:00 to get my car... for an oil change!! If it wasn't included in my lease deal, I would have gone to a 10 minute oil change place. I missed an important business meeting thanks to you. Not impressed with your service. This is the second time I have had issues with Chevy service. I have been a loyal Chevrolet customer for many years purchasing many Chevy vehicles. I am about ready to move to another brand.
Would it do any good? Have things changed at GM? I quit filling out your surveys because I've had problems before and nobody cared. Usually nobody ever contacted me, or when they did I got a generic form letter that didn't address the problem(s) at all.
it was a total disaster. I spent over $2000.00 dollars and the mechanics did a very bad job of misdiagnose my truck and now I am not better off than before. I guess I just through $2000.00 dollars out the window.